Refrigerator Repair in McKinney, TX

A refrigerator cools by blowing air across a cold evaporator coil in the freezer and pushing the heat out through a condenser coil at the bottom or back. When the fresh-food side goes warm and the freezer stays cold, the evaporator fan has stopped or the coil has frosted over because a defrost heater, defrost thermostat or control failed. When both sides go warm, check the condenser fan, dusty condenser coils, the compressor start parts, the compressor itself, or a refrigerant leak. Water on the floor usually comes from a frozen defrost drain or a leaking water valve or line.

Many refrigerator failures are in parts outside the sealed system: fans, defrost heaters, defrost thermostats, start relays, control boards, door gaskets and water valves. The sealed system is the compressor, the coils and the refrigerant lines between them. A repair there means opening the lines, replacing the filter drier and recharging the refrigerant, so it is the largest job on a refrigerator. When the price gets close to the cost of a new unit, the technician will say so, and the decision is yours.

Common refrigerator problems

Symptoms and likely causes

• Freezer cold, fridge warm: evaporator fan stopped or a frosted coil from a defrost failure
• Clicking every few minutes with no cooling: failed start relay, overload or inverter board
• Water under the crisper drawers: frozen or clogged defrost drain
• Weak cooling and little or no air moving at the bottom grille: dirty condenser coils or a failed condenser fan
• Frost on the food near the door: torn or loose door gasket
• No water from the dispenser or a slow trickle: frozen supply line or failed water inlet valve
• Fridge runs all the time and never cycles off: dirty coils, a failing control or low refrigerant

How the repair goes

1. Refrigerators, built-in ovens and ice makers carry an $85 service call, which pays for the trip and for finding the failed part in your kitchen.
2. The technician checks the fans, defrost parts, controls and compressor circuit, then tells you which part failed.
3. The technician tells you the price before any work starts. Say yes to the repair and the $85 comes off the bill.
4. If a part has to be ordered, the technician schedules a return visit.

Before the visit

• Leave the refrigerator plugged in and running so the technician can see the problem as it happens.
• Do not defrost the freezer by hand before the visit. The frost pattern shows the technician what failed.
• Move perishable food to a cooler and clear the space in front of the refrigerator and around the bottom grille.
• Note the model and serial number from the label inside the fresh-food section (side wall, ceiling or under the crisper drawers) or inside the freezer.

Brands we repair

The refrigerators in our photos include a Frigidaire Professional French-door model and a unit with an LG inverter compressor, and we also work on Samsung, Whirlpool, GE, Bosch, KitchenAid, Kenmore, Maytag and Amana. That covers French-door, side-by-side, top-freezer and bottom-freezer models, with or without an ice maker and water dispenser, and both standard and inverter compressors. We also repair Sub-Zero refrigerators.

Where we do refrigerator repair

Refrigerator Repair is available in all 14 cities we serve from our McKinney shop: McKinney, Frisco, Prosper, Plano, Allen, Celina, Anna, Melissa, Lucas, Murphy, Richardson, Garland, Sachse and Princeton.

Common questions

From customers